Strategic Account Manager

Formlabs

Milwaukee (WI)

On-site

USD 77,000 - 114,000

Full time

14 days+

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Benefits offered by this job

Competitive salary and sales bonus system
Ownership in a cutting edge tech company
Comprehensive healthcare coverage
Flexible Out of Office Plan
Unlimited 3D prints

Job summary

A leading 3D printing company in Milwaukee is looking for a Strategic Account Manager to drive sales and enhance customer satisfaction. The ideal candidate will have a STEM background and 2-3 years of experience. This position offers a competitive salary with uncapped bonuses and excellent benefits, including extensive training and opportunities for growth.

Qualifications

  • 2-3 years full-time work experience.
  • Able to communicate effectively via phone, video, and email.
  • Experience with sales and customer engagement.

Responsibilities

  • Understand customer demand to effectively sell additive manufacturing technology.
  • Expand product adoption at strategic accounts.
  • Ensure amazing customer experience and assess upsell potential.

Skills

Customer focus
Technology curiosity
Relationship building
Adaptability

Education

Bachelor's degree or equivalent in a STEM-related field

Job description

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Join to apply for the Strategic Account Manager role at Formlabs

To reinvent an industry, you have to build the best team. Join Formlabs if you want to join us in our mission to build the tools that make it possible for anyone to bring their ideas to life.

Formlabs is looking for highly motivated individuals to join us as we build an amazing sales team and bring groundbreaking professional 3D printers to every designer, engineer, factory floor and medical institution, throughout the world! Companies like Google, Tesla, Gillette, and New Balance rely on the products and services that Formlabs provides, and the list is always growing. Join the exciting 3D printing industry where the possibilities are endless, innovation is at the core of what we do, and we strive to solve unique customer challenges.

For our next phase of growth, we are focused on building an exceptional go-to-market team, starting with our Direct Sales team. This team is goal-driven and tech-savvy - they’re excited about working with prospective customers, creating and utilizing outreach strategies, and identifying and closing sales opportunities. If you enjoy interfacing with clients, understanding and solving their needs, and being the best at what you do, join our team as a Strategic Account Manager in Milwaukee!

Compensation: $114,000 OTE (on target earnings) for candidates with 2-3 years of experience ($77,000 base salary, $37,000 sales bonus uncapped and equity in the form of RSUs)

In This Role You Will

  • Understand customer demand to effectively sell cutting-edge additive manufacturing technology using a solution-oriented approach
  • Proactively expand Formlabs product adoption at strategic account
  • Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction
  • Execute proven sales plays to show value to the customer and expand overall usage and adoption
  • Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results
  • Represent Formlabs at trade shows and onsite customer events
  • Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products

About You

  • Bachelor's degree or equivalent in a STEM-related field
  • 2-3 years full-time work experience
  • Naturally curious and passionate about a wide variety of topics, especially technology
  • A relationship builder who is customer focused and results-oriented
  • Able to work independently but enjoy and thrive in a team environment
  • Able to effectively communicate with customers via phone, video & email
  • Have the ability to handle rejection, learn, and adapt

What do we offer?

  • Competitive salary and sales bonus system
  • Ownership in a cutting edge tech company
  • Extensive, continuous sales and technical training
  • Industry leading products that you can stand behind
  • Fast paced and meaningful work
  • A unique and exciting office environment
  • Comprehensive healthcare coverage (Medical, Dental, Vision)
  • Tenure-based paid Sabbatical Leave (up to 6 weeks)
  • Flexible Out of Office Plan – Take time when you need it
  • Healthy on-site lunches, snacks, beverages, & treats
  • Many opt-in culture events across our diverse community
  • And of course… unlimited 3D prints

Watch the video below to learn more about Formlabs and the 3D printing ecosystem we offer from our Chief Revenue Officer, Nick Graham.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales and Business Development
  • Industries
    Computers and Electronics Manufacturing

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