Technical Sales Representative

Formlabs; Milwaukee (WI); Hybrid; USD 92,000 - 103,000; Full time

Benefits offered by this job

Equity (RSUs)

Hybrid work – 60% in-office (3 days)

Comprehensive healthcare coverage

Sabbatical leave up to 6 weeks

Unlimited 3D prints

Job summary

Formlabs is seeking a Technical Sales Representative for on-site work in Milwaukee. You will understand customer needs, consult on cutting-edge 3D printing solutions, and drive sales growth through inbound leads, outbound outreach, and cross-sell opportunities.

You will join a fast-paced Direct Sales team focused on solutions, training, and customer success, with hybrid work and equity-based compensation. A STEM degree and 0-5 years experience are typical.

Qualifications

• Bachelor's degree or equivalent in a STEM-related field.
• 0-5 years full-time work experience.
• Naturally curious and passionate about technology.
• Relationship builder with customer focus and results orientation.
• Able to work independently and in a team.
• Strong verbal, video, and email communication skills.
• Resilient and adaptable in face of rejection.

Responsibilities

• Understand customer demand to consult and sell additive manufacturing technology.
• Identify sales leads and follow up on inbound inquiries by phone and email.
• Ensure great customer experience and assess up-sell and cross-sell opportunities.
• Coordinate regular touch points with customers to align results to sales growth.
• Represent Formlabs at trade shows and onsite events.
• Collaborate with key decision makers to identify opportunities and drive results.
• Become a knowledgeable champion of Formlabs technology through hands-on training.

Skills

Customer-focused

Communication skills

Sales mindset

Team player

Tech-savvy

Education

Bachelor's degree or equivalent in STEM

Job description

Do you want to change how the world creates?

At Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we're helping everyone design, prototype, and manufacture faster than ever before.

We're a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you're ready to shape the future of fabrication, come build it with us.

For our next phase of growth, we are focused on building an exceptional go-to-market team, starting with our Direct Sales team. This team is solutions-focused and tech-savvy - they're excited about working with prospective customers, developing unique solutions to real-world problems, and identifying and closing sales opportunities. If you enjoy interfacing with clients, understanding and solving their needs, and being the best at what you do, join our team as aTechnical Sales Representativeon-site in Milwaukee!

Watch this video to learn more about Formlabs and the 3D printing ecosystem we offer from our Chief Revenue Officer, Nick Graham.

Watch this video to learn more about Sydney Fenner's experience on the Technical Sales Team.

In this role you will:

• Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach
• Identify sales leads and follow up on inbound sales inquiries by phone and email
• Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction
• Coordinate regular touch points with customers to better understand their needs and align results to sales growth
• Represent Formlabs at trade shows and onsite customer events
• Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results
• Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products

About You:

• Bachelor's degree or equivalent in a STEM-related field
• 0-5 years full-time work experience
• Naturally curious and passionate about a wide variety of topics, especially technology
• A relationship builder who is customer focused and results-oriented
• Able to work independently but enjoy and thrive in a team environment
• Able to effectively communicate with customers via phone, video & email
• Have the ability to handle rejection, learn, and adapt

What do we offer?

• Competitive salary and sales commission system
• Opportunity to qualify & close high-potential inbound sales leads
• Ownership in a cutting edge tech company
• Extensive, continuous sales and technical training
• Industry leading products that you can stand behind
• Fast paced and meaningful work
• A unique and exciting office environment
• Hybrid work - 60% in-office (3 days)
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Healthy on-site lunches, snacks, beverages, & treats
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

At this time, Formlabs will not sponsor applicants for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Compensation

We are all owners of Formlabs and direct beneficiaries of our success. We believe that equity is a critical component of compensation at Formlabs, and we want our newest team members to understand the potential value of their equity compensation. Full time employees receive equity, in the form of RSUs. Your financial investment will grow with us in accordance to your impact.

This role also has an On-Target Earnings (listed below) which includes a base salary and an uncapped performance-based monthly bonus. The base/bonus split will depend on what level you are hired into, and your level will be determined by your skills, qualifications, experience and expected impact on the organization.

In addition, this is a salaried role, so you will always be paid your base salary on the assumed 40 hours per week as a full-time employee. However, you are also overtime eligible, meaning you will be compensated at time and a half for any additional hours worked over a 40 hour work week. Overtime must be approved by the manager in advance.

The annual pay range for this role is:

$92,000 — $103,000 USD