Inside Sales Account Manager

Douglas Dynamics, Inc.

Milwaukee (WI)

On-site

USD 133,000 - 239,800

Full time

14 days+

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Benefits offered by this job

Comprehensive suite of benefits

Generous 401k match

Profit sharing for full-time employees

Job summary

A leading manufacturing company in Milwaukee is seeking an Inside Sales Account Manager to develop customer relationships and increase revenue. The ideal candidate will have a college degree, relevant sales experience, and proficiency in CRM software. The role offers a competitive salary from $133,000 to $239,800 and the opportunity to contribute to a thriving business environment.

Qualifications

5-10 years of related experience or equivalent combination of education and experience.
Ability to apply basic math skills including calculation of discounts and percentages.

Responsibilities

Develop relationships with key customers to increase revenue.
Identify new opportunities and build relationships to meet sales targets.
Manage the sales process from initial contact to closing the sale.

Skills

Customer Relationship Management

Sales Techniques

Communication Skills

Mechanical Aptitude

Proficiency in Microsoft Excel

Education

College Degree or equivalent experience

Tools

Microsoft Excel

CRM Software

ERP System

Job description

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Who We Are

Douglas Dynamics is North America’s premier manufacturer and upfitter of work truck attachments and equipment. Our belief is that our employees and culture are just as important to the company as serving our customers. We place a high value on building a team and working environment where individuals can succeed professionally and personally. As a team member at Douglas Dynamics, you can expect to make a difference through your work, to have a direct impact on the achievement of a very meaningful mission to serve our customers, to advance your career, and to have room for fun and fulfillment in your daily life.

We would love to have you join our team, where we offer top notch benefits, multiple avenues for advancement and a great working environment.

How We Do It

Grow, Improve, and Engage is our focus as an organization to ensure we succeed by executing the right things. These are our Core Values and are How We Win in the marketplace. The Winning Behaviors are what each Douglas Dynamics employee does to support the success of our company. They are the expectations of all of us to help ensure we focus on winning as an organization the right way! Our Winning Behaviors are:

Be Customer & Results Driven
Anticipate the Possibilities
Collaborate & Care
Communicate Responsibly
Develop Self & Others
Get Better Every Day

We are seeking an Inside Sales Account Manager.

How You Will Contribute

Develops relationships with key customers to increase revenue. Pursues relationships with potential new accounts and identifies business opportunities to upsell to current and new businesses. Drive retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet customer needs. Maintains a cadence of communicating with customers to ensure customer satisfaction and promote customer retention. Provides sales quotes and responds to requests.

What We Offer You

A fulfilling career with the ability to contribute to an Industry leader
A comprehensive suite of benefits
Competitive salary commensurate with experience
A generous 401k match
Profit sharing for all full-time employees

How You'll Make a Difference

Identify new opportunities and build relationships to meet sales targets.
Increase existing customer value through upselling and cross-selling of products and services.
Manage the sales process, from initial contact to closing the sale, from order entry to delivery, and any follow-up required.

What This Role Needs

Education/Experience: College Degree or five to ten years related experience and / or training; or equivalent combination of education and experience.

Experience and/or Training: Mechanical aptitude helpful but not required.

Technology/Equipment: Proficient in multiple computer software programs including Microsoft Excel, Microsoft Word, Microsoft Access. Experience in CRM and call center software packages. Ability to learn and master the ERP system as well as our other software support products such as dealer portals and websites.

Additional Skills: Ability to apply basic math skills including calculation of discounts, interest, commissions, and percentages.

Our focus on integrity, teamwork, and high performance creates an ideal work environment for every one of our employees.

We offer competitive salaries, benefits, and opportunities for personal and professional growth. Discover our opportunities and come see all the ways you can do more at Douglas Dynamics.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Douglas Dynamics we are dedicated to building a diverse, inclusive and authentic workplace.

As an Equal Opportunity Employer, Douglas Dynamics, LLC does not discriminate against qualified applicants in hiring based on race, color, sex, age, sexual orientation, gender identity, national origin, disability or any other characteristic protected by law.

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