Strategic Account Management Specialist — Manufacturing

11/06/2025; Providence (RI); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

Magnetics Manufacturing seeks an Account Management Specialist to support our sales team for national accounts, handling pricing, quotations, and order processing with cross-department collaboration for accurate, timely service.

You will analyze pricing and sales data, coordinate delivery schedules, and assist with tariff-related items while maintaining strong customer relationships and compliance with corporate policies.

Qualifications

• High school diploma required; BS in Business or related field preferred.
• Proven experience in customer service, purchasing, or accounting—preferably in manufacturing or technical industries.
• Excellent communication and interpersonal skills.
• Strong analytical skills with attention to detail.
• Ability to handle confidential data and meet deadlines.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and ERP systems; experience with CRT and 10-key calculator a plus.

Responsibilities

• Handle inbound calls and follow-ups regarding national accounts.
• Provide accurate pricing and delivery information for quotations.
• Enter, edit, and allocate new orders and change orders in the system.
• Expedite delivery schedules as needed to meet customer expectations.
• Act as a liaison between Sales Support, Product Marketing, Order Processing, Shipping, Material Planning, Quality Control, and Accounting.
• Prepare, analyze, and interpret order status and performance reports.
• Process return material authorizations (RMAs) and resolve order discrepancies.
• Verify confirming purchase orders and change orders.
• Maintain charts, graphs, and reports of sales data.
• Stay up-to-date on corporate agreements, policies, procedures, and stock reserves.
• Assist the Inside Sales Manager with tariff-related items.
• Perform other duties as assigned to support departmental goals.

Skills

Customer service

Purchasing

Accounting

Communication skills

Analytical skills

MS Office

ERP systems

CRT

10-key calculator

Detail oriented

Education

High school diploma

Bachelor's degree in Business or related field

Tools

CRT

10-key calculator

Job description

Magnetics Manufacturing seeks an Account Management Specialist to support our sales team for national accounts, handling pricing, quotations, and order processing with cross-department collaboration for accurate, timely service.

You will analyze pricing and sales data, coordinate delivery schedules, and assist with tariff-related items while maintaining strong customer relationships and compliance with corporate policies.