Strategic Account Liaison & Ops Champion

Motivational Marketing Llc; Southaven (MS); On-site; USD 40,000 - 65,000; Full time

Job summary

Motivational Marketing Llc seeks an Account Executive to act as the primary client liaison, maintaining professional communication and timely problem resolution. You will collaborate with Operations and Systems to ensure smooth account operation and accurate documentation.

Responsibilities include daily client follow-up, order processing, shipping coordination, and billing input while upholding service levels and customer satisfaction.

Qualifications

• Excellent verbal and written English communication.
• Ability to understand client systems and relate them to accounts.
• Efficient in handling multiple tasks and schedules.

Responsibilities

• Manage daily client communications and schedules.
• Coordinate with Operations and Systems teams for account efficiency.
• Process orders, billing, and inbound/outbound logistics tasks.
• Monitor and report account activities to leaders.

Skills

Excellent communication

Strong interpersonal skills

Problem analysis & solving

Empathy and professionalism

Organizational skills

Attention to detail

Listening skills

Prompt responsiveness

Team collaboration

Tools

Excel

Word

WMS familiarity

Job description

Motivational Marketing Llc seeks an Account Executive to act as the primary client liaison, maintaining professional communication and timely problem resolution. You will collaborate with Operations and Systems to ensure smooth account operation and accurate documentation.

Responsibilities include daily client follow-up, order processing, shipping coordination, and billing input while upholding service levels and customer satisfaction.