Strategic Account Manager — Client Growth & Operations

Smart Source LLC; Northern (KY); Hybrid; USD 90,000 - 115,000; Full time

Job summary

Smart Source LLC is seeking an Account Manager to deepen client relationships and coordinate sourcing and production activities. You will collaborate with Account Executive and Director on account strategies to grow revenue by expanding service offerings.

Responsibilities include collaborating with clients and internal teams, collecting order specs for quotes from preferred vendors, managing orders in DemandBridge, tracking status, ensuring on-time delivery, and maintaining profitable, compliant

Qualifications

• 10+ years of industry experience required.
• Direct client support experience with $5M+ in managed revenue.
• Excellent written and verbal communication skills.
• Highly proficient with MS Office, especially Excel.

Responsibilities

• Collaborates with Account Executive/Director and clients to identify new sales opportunities and strengthen relationships.
• Knowledgeable about diverse product categories (litho print, digital print, direct mail, POP/POS, branded merchandise).
• Collects accurate order specs to obtain competitive quotes from SmartSource vendors.
• Quotes, sources, oversees production, and manages inventory and eCommerce for client marketing collateral and promotions.
• Creates presentations to promote products/services to existing and prospective customers.
• Inputs order data into DemandBridge and tracks status; ensures timely delivery and accurate invoicing.
• Maintains compliance across Demand Bridge, eCommerce, Docuware and Resource Dashboard.

Skills

Communication skills

Excel

Tools

DemandBridge

Docuware

Resource Dashboard

eCommerce

Job description

Smart Source LLC is seeking an Account Manager to deepen client relationships and coordinate sourcing and production activities. You will collaborate with Account Executive and Director on account strategies to grow revenue by expanding service offerings.

Responsibilities include collaborating with clients and internal teams, collecting order specs for quotes from preferred vendors, managing orders in DemandBridge, tracking status, ensuring on-time delivery, and maintaining profitable, compliant