Strategic Account Leader, Team Catalyst

Mastercard Inc.; New York (NY); On-site; USD 151,000 - 242,000; Full time

Benefits offered by this job

Health insurance

401k matching

Tuition reimbursement

Job summary

Mastercard Inc. in New York, NY is seeking a Manager, Account Management on Team Catalyst.

The role focuses on shaping the future of customer engagement for Community Institutions by combining strategy, relationship management, and operational leadership to drive growth and outcomes. You will partner with Product, Services, Technology, Operations, Marketing, and Sales to deliver scalable solutions, lead negotiations, and design programs that scale across a portfolio of customers.

Responsibilities

• Innovate: evolve Mastercard's next-generation account management model for Community Institutions to scale engagement and improve efficiency.
• Strategize: craft customer engagement strategies to drive growth and stronger partnerships.
• Advise: act as trusted advisor to executives by understanding objectives and market opportunities.
• Champion: lead initiatives from concept to execution with cross-functional stakeholders.
• Collaborate: work with Product, Services, Technology, Operations, Marketing, and Sales to deliver value.
• Negotiate: manage end-to-end deal lifecycle including renewals, RFPs, and contract negotiations.
• Engage: implement scalable engagement programs (1:1, 1:few, 1:many) such as webinars and portfolio-wide communications.

Job description

Mastercard Inc. in New York, NY is seeking a Manager, Account Management on Team Catalyst.

The role focuses on shaping the future of customer engagement for Community Institutions by combining strategy, relationship management, and operational leadership to drive growth and outcomes. You will partner with Product, Services, Technology, Operations, Marketing, and Sales to deliver scalable solutions, lead negotiations, and design programs that scale across a portfolio of customers.