Senior Technology Account Manager — Strategic Growth

Mastercard; New York (NY); Hybrid; USD 140.000 - 190.000; Vollzeit

Zusammenfassung

Mastercard in New York is seeking a Manager, Technology Account Management (TAM) to build and maintain strong client relationships across Global Customers/Partners in Acceptance & Digital Merchants. You will provide technical and strategic support to ensure successful deployment of Mastercard's products and services.

This role blends technical depth with business acumen to optimize customer infrastructure, manage escalations, and deliver innovative solutions.

Qualifikationen

• Strong client relationship management and account planning experience.
• Technical and strategic support to ensure deployment of Mastercard's products and services.
• Experience in payments business, especially credit and debit card operations, is preferred.

Aufgaben

• Build and maintain strong client relationships to drive business growth and customer satisfaction.
• Provide technical and strategic support across internal teams, partners, and processors.
• Identify opportunities for optimization within customer infrastructure and manage escalations.
• Collaborate with Sales, Marketing and Product teams to support new product/technology enhancements.
• Communicate customer feedback to Product Management.

Jobbeschreibung

Mastercard in New York is seeking a Manager, Technology Account Management (TAM) to build and maintain strong client relationships across Global Customers/Partners in Acceptance & Digital Merchants. You will provide technical and strategic support to ensure successful deployment of Mastercard's products and services.

This role blends technical depth with business acumen to optimize customer infrastructure, manage escalations, and deliver innovative solutions.