Strategic Account Leader, Team Catalyst

Mastercard Colombia, Inc.; New York (NY); On-site; USD 151,000 - 242,000; Full time

Benefits offered by this job

Health insurance

Health savings account

Paid leaves

Vacation time

Paid holidays

401k with company match

Tuition reimbursement

On-site fitness facilities

Job summary

Mastercard is seeking a Manager, Account Management on Team Catalyst to shape the future of customer engagement for Community Institutions in the US. This role blends strategic thinking, relationship management, and operational excellence to drive measurable outcomes across a portfolio of customers.

You’ll collaborate across Product, Services, Technology, Operations, Marketing, and Sales to scale solutions and deliver value.

Responsibilities

• Innovate: evolve the next-gen account management model for Community Institutions to scale engagement and efficiency.
• Strategize: craft engagement strategies driving growth and stronger partnerships.
• Advise: advise executives by understanding business goals, priorities, and market opportunities.
• Champion: lead initiatives from concept to execution with cross‑functional design.
• Collaborate: partner with Product, Services, Technology, Operations, Marketing, and Sales.
• Negotiate: own end-to-end deal life cycle including renewals, deals, and negotiations.
• Engage: implement scalable engagement programs like webinars, office hours, and thought leadership.

Job description

Mastercard is seeking a Manager, Account Management on Team Catalyst to shape the future of customer engagement for Community Institutions in the US. This role blends strategic thinking, relationship management, and operational excellence to drive measurable outcomes across a portfolio of customers.

You’ll collaborate across Product, Services, Technology, Operations, Marketing, and Sales to scale solutions and deliver value.