Strategic Account Leader, Higher Ed Sales

Cengage Group; Burlington (VT); On-site; USD 77,000 - 100,000; Full time

Job summary

Cengage Group, a global education technology company, seeks a Strategic Account Director to own key institutional relationships in Minnesota. You will manage multi‑year account strategy, forecast revenue, and lead executive‑level negotiations with senior academic leaders.

The role blends new business development with post‑sale ownership, focusing on long‑term partnerships, customer value realization, and revenue growth across CU, EA, and IA models. Travel 35–50% is required.

Qualifications

• BA or BS degree is required.
• 5+ years of successful experience in educational or enterprise‑level sales.
• Proven ability to own and complete strategic account plans with long‑term revenue accountability.
• Strong background in high‑level negotiations.

Responsibilities

• Lead complex contract negotiations with senior‑level academic and administrative leaders, including provosts and finance officers.
• Own the overall account strategy and forecast for each institution within the assigned territory.
• Develop multi‑year growth, retention, and expansion plans aligned with institutional priorities.
• Identify high‑impact institutional opportunities and demonstrate ROI for CU benefits.
• Drive renewals, upsell and expansion in partnership with Solutions Specialists to grow institutional revenue.
• Coordinate with internal teams to ensure cohesive execution and accountability across programs.

Skills

Analytical thinking

Written communication

Verbal communication

Presentation skills

Education

BA or BS degree

Tools

Microsoft Office

Salesforce

Job description

Cengage Group, a global education technology company, seeks a Strategic Account Director to own key institutional relationships in Minnesota. You will manage multi‑year account strategy, forecast revenue, and lead executive‑level negotiations with senior academic leaders.

The role blends new business development with post‑sale ownership, focusing on long‑term partnerships, customer value realization, and revenue growth across CU, EA, and IA models. Travel 35–50% is required.