Senior Higher Education Strategic Account Director

Cengage Group; Portland (ME); On-site; USD 77,000 - 100,000; Full time

Job summary

Cengage Group seeks a Strategic Account Director to own account strategy, forecast, and multi-year growth for higher education institutions in Minnesota. The role negotiates at the senior level and partners with cross-functional teams to drive adoption of CU, EA, and IA models.

Responsibilities include leading renewals, upsell, and expansion, while aligning with institutional priorities and delivering measurable outcomes in student access and affordability.

Qualifications

• BA or BS degree.
• 5+ years of educational or enterprise-level sales.
• Proven ability to own and complete strategic account plans with long-term revenue accountability.
• Strong background in high-level negotiations.
• Deep understanding of higher-education institutional financial and academic decision-making structures.

Responsibilities

• Lead complex contract negotiations with senior-level academic and administrative leaders.
• Own the overall account strategy and forecast for each institution within the assigned territory.
• Develop multi-year growth, retention, and expansion plans aligned with institutional priorities and Cengage objectives.
• Identify high-impact opportunities and build business cases for renewal and expansion.
• Drive institutional revenue growth and renewals by managing renewal timelines and upsell opportunities.

Skills

Strategic account management

Negotiation

Communication

Analytical thinking

Education

BA/BS degree

Tools

Salesforce

Microsoft Office

Job description

Cengage Group seeks a Strategic Account Director to own account strategy, forecast, and multi-year growth for higher education institutions in Minnesota. The role negotiates at the senior level and partners with cross-functional teams to drive adoption of CU, EA, and IA models.

Responsibilities include leading renewals, upsell, and expansion, while aligning with institutional priorities and delivering measurable outcomes in student access and affordability.