Strategic Account Leader: Growth, Partnerships & Excellence

JLL; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

JLL in New York seeks an Account Executive to develop and execute comprehensive account plans that delight clients and secure long-term partnerships. This strategic leader anticipates client needs, delivers results that beat KPIs, and builds high-performing teams focused on operational excellence and sustainable revenue growth.

You will partner across regions and services, drive Voice of the Customer programs, manage budgets, and expand the book of business while maintaining core firm values of

Qualifications

• 10+ years of Facility Management and Commercial Real Estate executive leadership experience.
• Experience delivering outsourced Integrated Facility Management solutions for Fortune 500 companies.
• Extensive experience hiring, training, and retaining large teams (100+) in client service environments.
• Demonstrated budget management experience with strategic financial oversight.
• Bachelor's degree with broad business experience; MBA or post-graduate studies preferred.
• Experience operating effectively in complex, large, heavily matrixed organizations.

Responsibilities

• Develop and implement account plans to exceed client objectives.
• Lead cross-functional teams to deliver strategic client partnerships.
• Manage VOC programs to align with client direction.
• Drive revenue growth and profitability for the account.
• Maintain operational excellence and accountable performance.

Skills

Strategic leadership

Client relationship management

Financial acumen

Cross-functional collaboration

Proactive problem solving

Executive presence

Education

Bachelor's degree

MBA

Job description

JLL in New York seeks an Account Executive to develop and execute comprehensive account plans that delight clients and secure long-term partnerships. This strategic leader anticipates client needs, delivers results that beat KPIs, and builds high-performing teams focused on operational excellence and sustainable revenue growth.

You will partner across regions and services, drive Voice of the Customer programs, manage budgets, and expand the book of business while maintaining core firm values of