Strategic Account Leader – Growth & Insights

BBDO Worldwide; San Francisco (CA); Hybrid; USD 90,000 - 110,000; Full time

Job summary

WEST BBDO in San Francisco seeks an experienced Account Manager to lead client relationships and drive growth across integrated campaigns. You will work with Strategy, Creative, and Production to deliver on client objectives, manage budgets, and coordinate timelines.

You will partner with cross-functional teams to ensure exceptional service, proactive growth opportunities, and strong client satisfaction. This role emphasizes collaboration and measurable business impact.

Qualifications

• Bachelor's degree or higher in Advertising, Marketing, Communications, Business, or related field.
• 5-7+ years of account management experience in an advertising, creative, or integrated marketing agency.
• Experience managing integrated campaigns across TV, digital, social, content, experiential, and emerging channels.
• Strong understanding of brand strategy, creative development, and the advertising process.
• Proven ability to manage multiple projects and priorities simultaneously.
• Exceptional communication, presentation, and interpersonal skills.

Responsibilities

• Serves as a day-to-day client contact, building trusted relationships and providing thoughtful strategic counsel.
• Develop a deep understanding of clients' business objectives, marketplace challenges, competitive landscape, and consumer audiences.
• Lead client meetings, status calls, presentations, and project discussions.
• Anticipate client needs and proactively identify opportunities to grow the business and enhance agency partnerships.
• Manage client expectations while ensuring a high level of service and responsiveness.
• Guide projects through the agency while maintaining alignment with client goals and timelines.
• Support integrated marketing initiatives from briefing through launch across TV, video, digital, social, experiential, CRM, and emerging channels.
• Partner closely with Creative, Strategy, Production, and Project Management teams to ensure seamless execution.
• Identify and mitigate risks to ensure projects remain on schedule and within budget.
• Ensure all work meets agency quality standards and client expectations.
• Collaborate with Strategy and Creative teams to develop solutions that address client business challenges.
• Help translate client goals into actionable marketing and communications initiatives.
• Participate in the development of annual planning, campaign strategies, and business recommendations.
• Contribute to the evaluation of campaign performance and identify opportunities for optimization and future growth.
• Champion ideas and work that drive measurable business impact.
• Support agency new business efforts, including research, pitch development, and presentation preparation.
• Assist in account forecasting, staffing plans, scope development, and financial management.
• Partner with agency leadership to support client retention and long-term business success.

Skills

Account management

Client relationships

Communication

Project management

Budget management

Education

Bachelor's degree in Advertising, Marketing, Communications, Business, or a related field

Job description

WEST BBDO in San Francisco seeks an experienced Account Manager to lead client relationships and drive growth across integrated campaigns. You will work with Strategy, Creative, and Production to deliver on client objectives, manage budgets, and coordinate timelines.

You will partner with cross-functional teams to ensure exceptional service, proactive growth opportunities, and strong client satisfaction. This role emphasizes collaboration and measurable business impact.