Strategic Digital Account Manager | Growth & Client Success

Pacific; San Diego (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

Pacific is looking for an experienced Account Manager in San Diego, CA, to manage and enhance client relationships, driving growth while ensuring service excellence. The ideal candidate will possess a Bachelor's degree in Marketing or related fields and have at least four years of experience in a digital agency environment.

This role involves overseeing client strategy execution, managing issues, and collaborating with internal teams to ensure optimal service delivery across various digital channels. Exceptional communication skills and the ability to navigate a fast-paced setting are essential.

Qualifications

• Minimum of four years’ experience in digital account management in an agency setting.
• Comfortable with presenting and connecting to audiences with various levels of seniority.

Responsibilities

• Manage and support the execution of client services.
• Develop and maintain relationships with key client stakeholders.
• Ensure best practices and standards are followed by team members.
• Oversee service delivery strategy across digital channels.
• Identify cross and upsell opportunities within client businesses.

Skills

Digital strategy

Account management best practices

Digital analytics/KPIs

Exceptional communication skills

Strong interpersonal skills

Education

Bachelor’s degree in Marketing, Business, or related field

Job description

Pacific is looking for an experienced Account Manager in San Diego, CA, to manage and enhance client relationships, driving growth while ensuring service excellence. The ideal candidate will possess a Bachelor's degree in Marketing or related fields and have at least four years of experience in a digital agency environment.

This role involves overseeing client strategy execution, managing issues, and collaborating with internal teams to ensure optimal service delivery across various digital channels. Exceptional communication skills and the ability to navigate a fast-paced setting are essential.