Strategic Account Leader — Enterprise Growth

Assurant, Inc.; Pennsylvania; On-site; USD 110,000 - 140,000; Full time

Job summary

Assurant, Inc. leads as a trusted advisor for MSO client programs, managing relationships and coordinating cross-functional teams to deliver exceptional service and long-term growth.

In this role you will develop strategic account plans with client leaders, conduct business reviews, and drive program enhancements to maximize revenue and client value. Travel up to 30% and a dynamic, collaborative environment are expected.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 5+ years in enterprise strategic account management with growth experience.
• Extensive knowledge of mobile and telecommunications products and solutions.
• Proven ability to lead large groups and drive business results.
• Strong cross-functional collaboration across departments.

Responsibilities

• Serve as primary relationship manager for assigned clients to drive satisfaction and long-term growth.
• Lead strategic account planning, monitor performance, and implement enhancements.
• Conduct regular reviews, analyze metrics, and provide insights to clients and leadership.
• Ensure service delivery commitments, manage escalations, and drive continuous improvement.
• Manage contract lifecycle including negotiations, renewals, and amendments.

Skills

Relationship management

Strategic account mgmt

Cross-functional collaboration

Business acumen

Negotiation

Presentation

Education

Bachelor's degree in Business Administration, Marketing, Communications

Job description

Assurant, Inc. leads as a trusted advisor for MSO client programs, managing relationships and coordinating cross-functional teams to deliver exceptional service and long-term growth.

In this role you will develop strategic account plans with client leaders, conduct business reviews, and drive program enhancements to maximize revenue and client value. Travel up to 30% and a dynamic, collaborative environment are expected.