Strategic Account Lead, Media & Entertainment

Infosys Limited; Los Angeles (CA); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Health & welfare benefits

401(k) plan

Health and dependent care accounts

Long-term/Short-term disability

Job summary

Infosys Limited in the United States seeks a Senior Manager, Client Services for its Media & Entertainment vertical. The role leads all client interfaces within the assigned account with Group Managers to build the account plan and drive client management per the plan.

The position targets a portfolio up to $50M+, selling IT services across digital transformation, AI-led services, cloud, data, and platform modernization, while ensuring delivery quality and value realization.

Qualifications

• Bachelor’s degree or foreign equivalent required.
• Significant business development and project management experience.
• Experience in media and entertainment or related industries.
• Track record with C-level client contacts and proposals.
• Strong leadership, interpersonal, and presentation skills.
• Experience selling or managing services across AI, cloud, data, digital engineering, and cybersecurity.
• Ability to operate in a complex matrix with multiple delivery teams.
• US work authorization without visa sponsorship is required.

Responsibilities

• Manage client relationships and build a portfolio up to $50M+ and own the opportunity management cycle.
• Drive strategic account growth across business, technology, digital, product, operations, procurement, and exec stakeholders.
• Sell IT services and solutions across digital transformation, AI-led services, cloud, data, CX, content tech, and platform modernization.
• Lead AI-first and digital transformation selling with Generative AI and content intelligence themes.
• Ensure delivery quality, outcomes, productivity, and value realization with delivery teams.
• Create comprehensive account plans, including revenue forecasts, whitespace analysis, and renewal opportunities.
• Support proposals, negotiations, and input for alliances with technology partners.
• Act as trusted advisor with proactive ideas on audience engagement and operational resilience.

Skills

Client relationship management

Business development

Strategic account planning

C-level engagement

Proposal creation & presentations

Leadership & communication

Industry domain knowledge (Media & Ent

Sales across AI/cloud/digital

Cross-functional collaboration

Ability to work in matrix environment

Education

Bachelor’s degree or foreign equivalent

MBA or foreign equivalent

Job description

Infosys Limited in the United States seeks a Senior Manager, Client Services for its Media & Entertainment vertical. The role leads all client interfaces within the assigned account with Group Managers to build the account plan and drive client management per the plan.

The position targets a portfolio up to $50M+, selling IT services across digital transformation, AI-led services, cloud, data, and platform modernization, while ensuring delivery quality and value realization.