Strategic Account Lead – Facilities & Growth

Emploive; Washington (District of Columbia); Hybrid; USD 150,000 - 180,000; Full time

Benefits offered by this job

401(k) plan with company matching

Comprehensive Medical, Dental & Vision

Paid parental leave

PTO and holidays

Daily Pay

Job summary

Jones Lang LaSalle (JLL) is seeking an Account Lead to manage the day-to-day relationship with the client and to lead high-performing teams delivering operational excellence in facilities management.

The role requires strong communication and leadership, expertise in custodial operations and project management, and the ability to coordinate across multiple locations to meet contract objectives. On-site schedule is Monday–Friday, 8:00 AM–5:00 PM.

Qualifications

• Bachelor’s in business / facilities / finance related preferred.
• Certifications (preferred): Real Property Administrator – BOMI or Certified Facility Manager – IFMA or certificate in Facility or Building Property Management /equivalent or Certified Property Manager-IREM or Certified Professional Property Manager -NPMA; and Real Estate Licenses
• 10 years managing similar portfolio; strong analytical, written and oral skills; Business Continuity & Disaster Preparedness.
• Technology: Computer Skills, Computerized maintenance management systems (CMMS)

Responsibilities

• Executes against the account plan which ensures alignment with the client objectives and interests as noted in the solicitation / Prime agreement
• Drive high quality results which exceed the client’s expectations
• Respond to and addresses the day to day issues that surface with the client, understanding what issues require escalation
• Establishes clear goals and objectives for direct reports; ensures alignment of roles and responsibilities to accomplish client requirements
• Provides frequent coaching and feedback to elevate performance
• Advances the firm by focusing on talent moves, i.e. hiring, rotation and promotion
• Manages to account budget, proactively identifying risks to minimize penalties as well as identifying opportunities to increase growth
• Partners with leadership to retain all current business lines and expand the book of business with the client to extend beyond existing product lines or geography
• Mitigates risk for the organization by ensuring A/R is maintained below 60 days payable
• Engage leadership and experts in discussions to identify expansion opportunities
• Ensure delivery of service does not jeopardize account renewal

Skills

Strong communication

Leadership

Client relationship management

Project management

Facility management

Analytical skills

Education

Bachelor’s in business / facilities / finance related

Tools

CMMS

Job description

Jones Lang LaSalle (JLL) is seeking an Account Lead to manage the day-to-day relationship with the client and to lead high-performing teams delivering operational excellence in facilities management.

The role requires strong communication and leadership, expertise in custodial operations and project management, and the ability to coordinate across multiple locations to meet contract objectives. On-site schedule is Monday–Friday, 8:00 AM–5:00 PM.