Client Strategy Lead – Facilities & Real Estate

Jones Lang LaSalle Incorporated; United States; On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

401(k) with matching

Medical, Dental & Vision

Parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle (JLL) in Washington, DC seeks an Account Lead to manage day-to-day client relationships, lead high-performing teams and ensure service excellence under the contract. You will anticipate client needs, drive the account plan, and align roles to deliver results while protecting financials.

On-site Monday–Friday with competitive benefits. Minimum qualifications include a 10-year track record in portfolio management, strong communication and leadership capabilities, plus CMMS

Qualifications

• Bachelor’s in business, facilities, or finance preferred.
• 10 years managing similar portfolio; strong analytical, written and oral skills.
• Business Continuity & Disaster Preparedness experience is a plus.
• CMMS knowledge or experience with facilities tech systems.

Responsibilities

• Execute the account plan ensuring alignment with client objectives.
• Drive high quality results that exceed client expectations.
• Respond to issues and escalate where needed with clear ownership.
• Set goals for direct reports and align roles to achieve client requirements.
• Provide coaching to elevate team performance and retention.
• Manage budget, identify risks, and pursue growth opportunities.
• Collaborate with leadership to expand service lines or geography.
• Maintain A/R below 60 days payable to mitigate risk.
• Engage experts to identify expansion opportunities.
• Ensure service delivery supports contract renewal.

Skills

Communication

Influence others

Site management

Custodial ops

Project management

Occupancy planning

Facility management

Mechanical systems

Education

Bachelor's in business / facilities / finance

Tools

CMMS

Job description

Jones Lang LaSalle (JLL) in Washington, DC seeks an Account Lead to manage day-to-day client relationships, lead high-performing teams and ensure service excellence under the contract. You will anticipate client needs, drive the account plan, and align roles to deliver results while protecting financials.

On-site Monday–Friday with competitive benefits. Minimum qualifications include a 10-year track record in portfolio management, strong communication and leadership capabilities, plus CMMS