Strategic Account Growth Specialist

BP Business Solutions India Private Limited; Chicago (IL); Hybrid; USD 107,000 - 153,000; Full time

Benefits offered by this job

Health insurance

401k matching

Paid vacation 120–240 hours/year

9 holidays + 2 personal holidays

Parental leave up to 8 weeks

Wellbeing benefits

Job summary

bp is hiring a Strategic Customer Development Specialist to drive growth and profitability by crafting strategic account plans, building strong customer relationships, and identifying new business opportunities.

You will work within BP International Limited to lead the Discretionary Channel of Trade for East of Rockies, coordinating with Trading, Pricing, Supply, and Customer Operations to deliver integrated value.

Qualifications

• Proven experience in strategic account management, business development, or a similar customer-facing role.
• Strong analytical skills with proficiency in business analysis techniques and customer profitability analysis.
• Excellent consultative selling skills, with the ability to understand complex customer needs and articulate value propositions.
• In-depth understanding of customer and competitor dynamics within relevant sectors.
• Experience with Customer Segmentation strategies and their application.
• Strong internal alignment and interested party management capabilities.
• Proficiency in market analysis and sales forecasting/demand planning.
• Exceptional negotiation and communication skills.

Responsibilities

• Develop and implement comprehensive account strategies and business plans to achieve sales targets and improve customer profitability.
• Use Business Analysis techniques to understand customer needs, market trends, and competitive landscape, informing strategic decisions.
• Engage in consultative selling, proactively identifying customer challenges and positioning BP's solutions to deliver value.
• Conduct thorough customer and competitor understanding to maintain a competitive edge and anticipate market shifts.
• Perform Customer Profitability analysis to optimize pricing, service levels, and product offerings.
• Develop and implement Customer Segmentation strategies to tailor approaches and resources effectively.
• Ensure Internal alignment with various BP departments to deliver integrated solutions and a seamless customer experience.
• Proactively monitor and analyze market trends, identifying emerging opportunities and threats.
• Lead Negotiating value discussions with customers to secure favorable terms and long‑term partnerships.
• Develop and nurture strong Partner relationship management, collaborating with third parties to enhance customer offerings.
• Apply Sales forecasting/demand planning methodologies to accurately predict sales and optimize resource allocation.
• Deep dive into Sector‑specific insights to develop tailored strategies and solutions.
• Effectively manage Interested party Management, building consensus and influencing decisionmakers internally and externally.
• Adopt Agility core practices in day‑to‑day operations to adapt to changing market conditions and customer demands.

Skills

Strategic account management

Business development

Customer-facing

Analytical skills

Consultative selling

Negotiation

Market analysis

Sales forecasting

Job description

bp is hiring a Strategic Customer Development Specialist to drive growth and profitability by crafting strategic account plans, building strong customer relationships, and identifying new business opportunities.

You will work within BP International Limited to lead the Discretionary Channel of Trade for East of Rockies, coordinating with Trading, Pricing, Supply, and Customer Operations to deliver integrated value.