Strategic Account Growth Manager

Documo Inc; United States; À distance; USD 65 000 - 90 000; Plein temps

Résumé du poste

Documo is seeking an Account Manager to grow strategic customer relationships within the US market. You will own account strategies, coordinate with cross-functional teams, and act as the trusted advisor for clients.

Ideal candidates have 3+ years in Account Management or Customer Success, plus strong communication skills and proficiency in Salesforce and Jira. This role offers growth in a fast-paced, SaaS environment at Documo.

Qualifications

• 3+ years in Account Management or Customer Success.
• Proficiency with Salesforce and Jira.
• Strong communication and relationship-building abilities.

Responsabilités

• Build long-term customer relationships to maximize retention.
• Identify upsell and cross-sell opportunities for growth.
• Develop account strategies and monitor performance.
• Serve as trusted advisor and primary customer contact.

Connaissances

Relationship building

Communication

Account management

Customer success

Outils

Salesforce

Jira

Description du poste

Documo is seeking an Account Manager to grow strategic customer relationships within the US market. You will own account strategies, coordinate with cross-functional teams, and act as the trusted advisor for clients.

Ideal candidates have 3+ years in Account Management or Customer Success, plus strong communication skills and proficiency in Salesforce and Jira. This role offers growth in a fast-paced, SaaS environment at Documo.