Strategic Account Growth Manager

Rippling, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

Lunches provided

Wellness perks

401(k) plan

Growth opportunities

Parental leave

Job summary

FieldPulse is seeking an Account Manager in Dallas to drive revenue growth within an assigned book of business. You will own upsell and cross-sell strategies, deepen customer relationships, and create strategic account plans that maximize lifetime value.

Collaborate with Implementation, Customer Success, Product, Marketing, and Sales to ensure a seamless customer experience. Leverage product usage data and feedback to recommend features and services that meet evolving client needs.

Qualifications

• 3+ years of SaaS closing experience in or with existing customers.
• Ability to translate product value into client outcomes.
• Proven track record of achieving expansion targets.

Responsibilities

• Own upsell and cross-sell strategies within an assigned book of business.
• Build strong customer relationships to uncover growth opportunities and align with client goals.
• Create strategic account plans to maximize customer lifetime value.
• Maintain accurate CRM data and forecast pipeline health.
• Collaborate with cross-functional teams to ensure a seamless customer experience.

Skills

SaaS sales

Account management

Discovery

Pricing negotiation

Collaboration

Tools

Salesforce

Salesloft

Job description

FieldPulse is seeking an Account Manager in Dallas to drive revenue growth within an assigned book of business. You will own upsell and cross-sell strategies, deepen customer relationships, and create strategic account plans that maximize lifetime value.

Collaborate with Implementation, Customer Success, Product, Marketing, and Sales to ensure a seamless customer experience. Leverage product usage data and feedback to recommend features and services that meet evolving client needs.