Strategic Account Growth Manager

4over; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Hopkins Printing in Columbus, OH is seeking an Account Manager to oversee an assigned portfolio of customer accounts, building strong relationships and driving revenue growth. You will collaborate with internal teams to deliver printed products and services that meet client needs, while proactively identifying opportunities for expansion and ensuring exceptional service.

The role requires strategic thinking, proactive communication, and the ability to manage multiple customers and projects while

Qualifications

• High school diploma required; college degree preferred in Business, Marketing, or related field.
• Minimum two years of account management, sales, or customer relationship management experience preferred.
• Experience in commercial printing, graphic communications, manufacturing, or related industries preferred.
• Strong interpersonal, written and verbal communication skills.

Responsibilities

• Manage an assigned portfolio of customer accounts and act as primary contact.
• Develop understanding of customer needs and future opportunities.
• Maintain proactive contact with customers according to account management expectations.
• Coordinate meetings, plant visits, and approvals to strengthen relationships.
• Identify opportunities to increase revenue and expand services within accounts.
• Ensure timely and accurate quotes, documentation, and job specifications.
• Collaborate with internal departments to meet customer commitments.
• Monitor account performance and provide timely sales reports and forecasts.

Skills

Relationship management

Customer service

Sales

Communication

Problem solving

Negotiation

Organizational skills

Education

High school diploma

Bachelor's degree in Business/related field

Tools

Microsoft Office

Monarch/printing management systems

Job description

Hopkins Printing in Columbus, OH is seeking an Account Manager to oversee an assigned portfolio of customer accounts, building strong relationships and driving revenue growth. You will collaborate with internal teams to deliver printed products and services that meet client needs, while proactively identifying opportunities for expansion and ensuring exceptional service.

The role requires strategic thinking, proactive communication, and the ability to manage multiple customers and projects while