Strategic Account Growth Manager

Hirschbach Motor Lines, LLC; Bedford (Bedford County); On-site; USD 60,000 - 90,000; Full time

Job summary

Hirschbach Motor Lines, LLC is seeking a Dedicated Account Manager to nurture client relationships, drive account growth, and ensure exceptional service across its diverse customer base in the United States. The role involves growing accounts, proposing solutions, and coordinating with internal teams to deliver on commitments.

As experience increases, the Dedicated Account Manager II takes on more complex accounts with greater autonomy, identifying needs, and managing projects to improve account

Qualifications

• 2-5 years of experience in account management or a client-facing role.
• Strong understanding of sales processes, customer service, and account growth strategies.
• Ability to handle client escalations and build long-term relationships.

Responsibilities

• Provide on-site support to an assigned customer ensuring satisfaction and retention
• Develop strategic plans to grow the account and meet KPIs
• Collaborate with cross-functional teams to execute client requirements and deliverables
• Monitor performance metrics and provide proactive solutions to meet client expectations
• Handle escalated issues and provide timely resolutions
• Generate and present reports on account health, growth, and performance

Skills

Sales processes

Customer service

Account growth

Job description

Hirschbach Motor Lines, LLC is seeking a Dedicated Account Manager to nurture client relationships, drive account growth, and ensure exceptional service across its diverse customer base in the United States. The role involves growing accounts, proposing solutions, and coordinating with internal teams to deliver on commitments.

As experience increases, the Dedicated Account Manager II takes on more complex accounts with greater autonomy, identifying needs, and managing projects to improve account