Account Sales Executive

Ricoh USA, Inc.; Seattle (WA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, life, and disability保

401K with employer contributions

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Tuition assistance

Paid vacation and holidays

Professional development resources

Job summary

Ricoh USA, Inc. is seeking an Account Sales Executive to solve business challenges and cultivate new and expanded customer relationships. You will align Ricoh solutions with client goals through strong relationships with key decision-makers.

Responsibilities include developing growth strategies, identifying opportunities, researching customer environments, and presenting Ricoh’s value in virtual and in-person settings to accelerate digital transformation.

Qualifications

• Bachelor's degree or equivalent work experience.
• Minimum 3 years of proven business development experience.
• Experience in an IT/software services environment preferred.
• Knowledge of document workflow solutions preferred.
• Foundational understanding of profit and loss (P&L) components.
• Ability to research and analyze customer organizations to facilitate meaningful business conversations.
• Demonstrated success managing multiple accounts with attention to detail.

Responsibilities

• Develop and execute business development strategies to drive growth within new and existing accounts.
• Build relationships with decision-makers to identify and generate new sales opportunities.
• Research customer environments to uncover business challenges.
• Understand purchasing decisions by focusing on business needs.
• Communicate Ricoh's value proposition and digital transformation capabilities.
• Use consultative selling to uncover opportunities aligning with Ricoh's solutions.
• Articulate the financial impact of purchasing decisions and demonstrate business value.
• Deliver compelling presentations in virtual and in-person settings.

Skills

Relationship building

Consultative selling

Solution design

Stakeholder management

Communication skills

Business acumen

Profit & loss understanding

Learning agility

Education

Bachelor's degree or equivalent

Job description

Account Sales Executive

The Account Manager is responsible for solving critical business challenges and cultivating new and expanded customer relationships. This role focuses on understanding customers' business environments and aligning Ricoh solutions to support their mission‑critical goals and objectives through strong relationships with key decision‑makers and influencers.

Key Responsibilities – Business Development

• Develop and execute business development strategies to drive growth within new and existing accounts.
• Build relationships with decision‑makers and influencers to identify and generate new sales opportunities, increasing Ricoh's market share.
• Research customer environments to uncover and address both known and latent business challenges.
• Understand how customers make purchasing decisions by focusing on their business needs rather than a predetermined product or service.
• Effectively communicate Ricoh's value proposition and ability to accelerate digital transformation.
• Use consultative selling and storytelling techniques to uncover opportunities that align with Ricoh's portfolio of solutions.
• Articulate the financial impact of purchasing decisions and demonstrate business value.
• Develop and confidently deliver compelling presentations in both virtual and in‑person settings.

Qualifications (Education and Experience)

• Bachelor's degree or equivalent work experience required.
• Minimum of 3 years of proven business development experience.
• Experience in an IT and/or software services environment preferred.
• Knowledge of document workflow solutions and processes preferred.
• Foundational understanding of profit and loss (P&L) components.
• Ability to research and analyze customer organizations to facilitate meaningful business conversations.
• Demonstrated success managing multiple accounts while maintaining strong attention to detail.

Knowledge, Skills, and Abilities

• Proven ability to collaborate effectively and build influence across stakeholders.
• Solid understanding of solution design and consultative sales processes.
• Ability to bring thought leadership to customer engagements.
• Excellent verbal and written communication skills.
• Demonstrated ability to develop and maintain professional relationships with key stakeholders.
• Maintains current knowledge of Ricoh's products, services, and solutions.
• Ability to assess customer environments and develop strategies to expand Ricoh's core services across the enterprise.
• Strong learning agility and adaptability.
• Skilled at navigating customer approval processes while developing sponsors and advocates within client organizations.

Working Conditions, Mental and Physical Demands

• Primarily works in a standard office environment with adequate lighting, ventilation, and typical noise levels.
• Regularly interprets, analyzes, and applies complex information, data, and instructions.
• Work is largely sedentary but may require occasional walking, standing, bending, reaching, and lifting or carrying items weighing up to 10 pounds (e.g., files, documents, and office materials).
• Requires regular use of standard office equipment, including computers, keyboards, calculators, and related tools.
• Approximately 20% travel required, including occasional overnight travel.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Benefits (Invest In Yourself)

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with a Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.