Strategic Account Growth Associate

Granite Telecommunications, LLC.; Atlanta (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Granite Telecommunications, LLC. in Atlanta, GA, seeks a Relationship Development Associate to manage a portfolio of existing accounts, drive revenue through upselling, and conduct quarterly reviews. The role requires deep product knowledge, executive-level engagement, and strategic account planning to align Granite solutions with clients’ business goals.

Occasional travel may be needed. The candidate will develop account plans, maintain proactive client communication, and leverage CRM tools to

Qualifications

• Bachelor’s degree in a related field is preferred.
• 1–2+ years in account management or sales roles, with upsell focus.
• Proven ability to build executive relationships.
• Strong communication and organizational skills.

Responsibilities

• Account Management: Serve as the primary contact for assigned accounts, providing support, insights, and solutions tailored to each client’s unique needs.
• Quarterly Account Reviews: Conduct in-depth, quarterly reviews with each assigned account to assess satisfaction, address needs, and explore new opportunities.
• Revenue Growth and Upselling: This is a quota-carrying role, with a focus on upselling our products exclusively to the existing client base.
• Executive-Level Engagement: Build relationships at the executive level to understand clients' strategic goals and align Granite’s products to meet those objectives effectively.
• Product Expertise: Develop in-depth knowledge of Granite’s full range of products to position and sell the best solutions for each client.
• Client Communication: Maintain consistent and proactive communication with clients to foster trust, offer assistance, and stay updated on evolving needs.
• Strategic Account Planning: Create account plans to manage client growth, upsell potential, and identify areas for strengthening the client relationship.

Skills

Account management

Upselling

Executive-level relationships

Client communication

CRM tools

Organizational skills

Presentation skills

Education

Bachelor's degree in Business/Marketing/Communications

Tools

Salesforce

Microsoft Office Suite

Job description

Granite Telecommunications, LLC. in Atlanta, GA, seeks a Relationship Development Associate to manage a portfolio of existing accounts, drive revenue through upselling, and conduct quarterly reviews. The role requires deep product knowledge, executive-level engagement, and strategic account planning to align Granite solutions with clients’ business goals.

Occasional travel may be needed. The candidate will develop account plans, maintain proactive client communication, and leverage CRM tools to