Strategic Account Executive (US East)

RF-SMART; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

RF-SMART is seeking a Strategic Account Executive in Jacksonville to renew software subscriptions, sell RF-SMART products, and grow existing accounts. You will cultivate relationships, identify new leads, and coordinate with internal teams to present the value of RF-SMART offerings.

This role emphasizes strategic account planning and customer satisfaction. The position requires a business-focused professional with proven software sales experience, CRM proficiency, and the ability to navigate

Qualifications

• Bachelor's degree in business or equivalent experience.
• Proven software/hardware sales experience or strong technical acumen.
• Track record of meeting or exceeding targets.
• Experience with consultative selling of services.
• Experience with CRM systems such as Oracle/Siebel, Salesforce, or NetSuite.
• Proficiency with Microsoft Office applications.
• Knowledge of manufacturing or distribution processes is a plus.

Responsibilities

• Establish professional consultative relationships by understanding client needs.
• Qualify opportunities and forecast sales potential.
• Close sales leveraging pre-sales resources to drive revenue.
• Maintain competitor knowledge to position RF-SMART offerings.
• Update CRM accurately and manage account strategy and renewals.
• Mine upsell opportunities and drive a healthy sales pipeline.

Skills

Interpersonal skills

Presentation skills

Negotiation

Sales experience

Consultative selling

Education

Bachelor’s degree in business

Tools

Salesforce

Oracle/Siebel

NetSuite

Microsoft Office

Job description

We exist to transform our customers and change lives.

Who We're Looking For

The Account Executive is responsible for the renewal of RF-SMART software subscriptions, direct sale of RF-SMART products and services to assigned RF-SMART customer target-base. His/her purpose is to cultivate relationships, as well as to seek and follow new leads within the current account list, in order to renew and acquire upsell business for IC​S, Inc. In calling on current customers, the Strategic Account Executive will gain access to decision makers, develop strong relationships, provide information, convey the value proposition of RF-SMART products, quote prices to customers, and shape the engagement strategy for each assigned account.

What You'll Do:

• Establishes a professional, working, and consultative relationship with clients by developing a core understanding of the unique business needs of the client within their industry
• Qualifies opportunities and assesses prospect value
• Possesses the ability to forecast sales opportunities
• Maintains knowledge of competitors in order to strategically position products and services
• Utilizes pre-sales and other resources to close sales and drive sales revenue
• Leverages RF-SMART Customer Care and Support resources to maintain high customer satisfaction
• Provides clear communication to all internal departments
• Participates in strategy meetings as required
• Updates CRM system timely and accurately
• Possesses the strong ability to deliver and negotiate contracts to senior levels
• Orchestrates site visits and customer meetings
• Develops advocates within accounts who serve as customer references
• Possesses an earnest interest in providing the highest level of customer satisfaction
• Responsible for renewing software subscriptions
• Responsible for upselling software to existing customers
• Responsible for maintaining and driving a sales pipeline
• Significant travel is not expected, however travel for customer visits, and trade shows
• Ability to quickly build rapport and forge relationships
• Ability to build a comprehensive account strategy
• Ability to drive the sales process from prospect through closure
• Ability to present and sell technology products in a business context
• Advanced problem-solving capabilities
• Ability to learn quickly
• Strong interpersonal, presentation, management, and negotiation skills

What You Bring:

• A Bachelor’s degree in a business field, or equivalent work experience
• Successful software/hardware sales experience, or a high technical acumen a plus
• Proven history of meeting and exceeding assigned goals
• Track record of consistent top-level performance
• Experience with consultative selling of services
• Experience with sales CRM systems such as Oracle/Siebel, Salesforce, or NetSuite
• Experience with Microsoft Office applications
• Knowledge/experience with NetSuite a plus
• Knowledge/experience with manufacturing and/or distribution processes a plus

Why You’ll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a Strategic Account Executive, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees.

Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).

General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in RF-SMART’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.