Strategic Account Executive: Growth & Digital Solutions

Ricoh USA, Inc.; Plano (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Ricoh USA, Inc. seeks an Account Manager to drive growth by understanding customer environments, aligning Ricoh solutions to business goals, and cultivating relationships with decision-makers across accounts.

You will identify opportunities, communicate Ricoh’s value, and deliver compelling presentations both in person and virtually. The role emphasizes solution-based selling, strategic questioning, and collaboration with stakeholders to extend Ricoh’s services across the enterprise.

Qualifications

• Bachelor's degree or equivalent professional experience required.
• Minimum of 3 years of demonstrated business development experience required.
• Experience in an IT and/or software services environment preferred.
• Understanding of document workflow solutions and business processes preferred.
• Foundational knowledge of profit and loss (P&L) components.
• Ability to research and analyze customer organizations to support meaningful business conversations.
• Proven ability to manage multiple accounts simultaneously while maintaining strong attention to detail.

Responsibilities

• Understand the customer's environment and identify opportunities within new and existing accounts to increase Ricoh's market share.
• Build relationships with decision-makers and influencers to generate new sales opportunities.
• Solve critical business challenges, both those already identified and those uncovered through research and strategic questioning.
• Focus on understanding how customers buy rather than simply what they buy, emphasizing their business needs rather than a predetermined product or service.
• Effectively communicate Ricoh's value proposition and solutions.
• Differentiate Ricoh's ability to accelerate digital transformation through compelling storytelling and solution-based conversations.
• Identify opportunities aligned with Ricoh's portfolio of products and services.
• Articulate the financial impact of purchasing decisions and how they affect customers' business outcomes.
• Develop and confidently deliver compelling presentations in both in-person and virtual environments.

Skills

Relationship building

Sales acumen

Communication

Presentation skills

Strategic questioning

Multi-account management

Industry knowledge

Education

Bachelor's degree or equivalent professional experience

Job description

Ricoh USA, Inc. seeks an Account Manager to drive growth by understanding customer environments, aligning Ricoh solutions to business goals, and cultivating relationships with decision-makers across accounts.

You will identify opportunities, communicate Ricoh’s value, and deliver compelling presentations both in person and virtually. The role emphasizes solution-based selling, strategic questioning, and collaboration with stakeholders to extend Ricoh’s services across the enterprise.