Strategic Account Executive — Corporate Apparel

UniFirst Corporation; Taylor (MI); On-site; USD 65,000 - 95,000; Full time

Job summary

UniFirst Corporation in Michigan is seeking an Account Executive to manage a book of medium-to-large Corporate Apparel Direct accounts. You will act as the primary contact, oversee day-to-day needs, ensure service quality, and drive retention and growth through relationship management and operational execution.

Responsibilities include account performance monitoring, coordinating with internal teams, handling email and phone communications, updating CRM records, assisting with site launches and

Qualifications

• Experience in uniform or corporate apparel account management is a plus.
• Experience with national or corporate accounts is preferred.
• At least 5 years in a service environment.
• Proficiency with Microsoft Office and CRM systems.
• Experience with MS Dynamics or similar CRM preferred.

Responsibilities

• Manage an assigned book of business and monitor account performance.
• Handle day-to-day account management tasks including email inbox, daily calls, and proactive communication; maintain CRM records.
• Assist with site launches and re-launches; help the sales team launch sites and drive online ordering.
• Coordinate with internal departments to meet customer expectations and contractual obligations.
• Identify opportunities for greater value and support account renewals.
• Occasionally visit customer sites and travel up to 10% as required.
• Maintain customer satisfaction across all touchpoints.

Skills

Uniform industry experience

National or corporate account

5+ years in service environment

Microsoft Office Suite

CRM experience (MS Dynamics)

Education

High School Diploma or equivalent

Associate’s Degree preferred

Tools

Microsoft Office

Outlook

Excel

PowerPoint

MS Dynamics / CRM

Job description

UniFirst Corporation in Michigan is seeking an Account Executive to manage a book of medium-to-large Corporate Apparel Direct accounts. You will act as the primary contact, oversee day-to-day needs, ensure service quality, and drive retention and growth through relationship management and operational execution.

Responsibilities include account performance monitoring, coordinating with internal teams, handling email and phone communications, updating CRM records, assisting with site launches and