Strategic Account Director — Remote Leadership

CVS Health; North Carolina; Hybrid; USD 105,000 - 231,000; Full time

Benefits offered by this job

Great benefits

Job summary

CVS Health is seeking a Strategic Account Director to lead teams serving large PBM clients, driving revenue growth, retention, and profitability. You will align renewals, expansions, and client engagement with enterprise goals, using analytics and AI-enabled insights to forecast risk and guide strategy.

The role requires strong executive presence, cross-functional leadership, and the ability to influence resources across a matrixed organization. Travel up to 40% may be required.

Qualifications

• 10+ years of experience in healthcare, account management, or related client-facing roles.
• Demonstrated success managing large, complex employer or health plan accounts through teams.
• Executive presence and strategic thinking for senior-level client discussions.
• Strong comfort using data and analytics, including AI-enabled insights, to assess renewal risk and account economics.
• Valid driver's license and reliable, insured personal vehicle.

Responsibilities

• Lead and develop teams of Account Executives and Strategic Account Executives to achieve revenue, retention, and client satisfaction goals.
• Provide executive accountability and senior-level oversight for large PBM clients and complex engagements.
• Guide renewal and expansion strategies with a consultative, value-based approach.
• Collaborate with cross-functional partners to align resources and deliver measurable portfolio performance.

Skills

Executive leadership

Strategic thinking

Data analytics

AI fluency

Client relationship management

Strategic communication

Education

Bachelor's degree in a related field

Tools

Job description

CVS Health is seeking a Strategic Account Director to lead teams serving large PBM clients, driving revenue growth, retention, and profitability. You will align renewals, expansions, and client engagement with enterprise goals, using analytics and AI-enabled insights to forecast risk and guide strategy.

The role requires strong executive presence, cross-functional leadership, and the ability to influence resources across a matrixed organization. Travel up to 40% may be required.