Strategic Account Director, Facilities & Janitorial

Dexterra Group; Arizona; Sur place; USD 90 000 - 140 000; Plein temps

Résumé du poste

Dexterra Group is seeking an Account Director (Facility Management/Janitorial) to oversee custodial services across multiple sites and lead site managers, supervisors, and frontline staff. You will manage P&L, budgets, and safety programs while driving service excellence and client satisfaction.

This role requires a minimum of three years in facilities/services management, strong leadership and communication skills, and the ability to travel to client sites.

Qualifications

• Post-secondary education in Business Administration, Facilities Management, Operations Management, or related field is an asset.
• Minimum three years of management experience directing teams in facilities services, janitorial operations, or related service environment.
• Experience managing labour relations, including unionized accounts.
• Experience managing operational service contracts and working within government or public sector environments is an asset.
• Strong knowledge of health, safety, and environmental management systems.
• Demonstrated ability to build strong relationships with clients, employees, and internal stakeholders.
• Proficiency in Microsoft Office 365 and other business software applications.
• Ability to travel to various work sites for inspections and client meetings as required.

Responsabilités

• Provide strategic leadership across assigned custodial and facilities contracts to ensure alignment with organizational objectives, contractual requirements, and client expectations.
• Develop and execute operational strategies that drive service excellence, revenue growth, profitability, and contract retention.
• Leverage technology, operational data, and reporting tools to enhance service delivery, visibility, and decision‑making.
• Identify opportunities for continuous improvement and implement best practices to improve efficiency, quality, and performance.

Connaissances

Communication

Leadership

Organizational skills

Strategic thinking

Formation

Bachelor's degree in Business Administration, Facilities Management, Operations Management, or related field

Outils

Microsoft Office 365

Description du poste

Dexterra Group is seeking an Account Director (Facility Management/Janitorial) to oversee custodial services across multiple sites and lead site managers, supervisors, and frontline staff. You will manage P&L, budgets, and safety programs while driving service excellence and client satisfaction.

This role requires a minimum of three years in facilities/services management, strong leadership and communication skills, and the ability to travel to client sites.