Facilities Account Manager | Client Growth & Leadership

Dexterra; San Diego (CA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Industry impact

Safety culture

Team growth

Job summary

Dexterra is seeking an Account Manager in San Diego, CA to lead a dedicated team and oversee onsite custodial services. You will drive revenue growth, manage budgets, ensure safety, and build strong client relationships while delivering exceptional service across government and commercial accounts.

The role requires 2+ years of management experience in facility services, proficiency with Microsoft Office 365, and a commitment to safety and QA.

Qualifications

• Minimum of 2 years of management experience in facility services or related field.
• Proficiency with Microsoft Office 365 and related software.
• Experience recruiting, training, retaining and managing employee performance.
• Strong communication skills with the ability to interact professionally with clients at all levels.
• Familiar with health, safety and environmental management systems.
• A clear criminal record check is required for this role.

Responsibilities

• Lead revenue growth and ensure profitability for assigned accounts
• Build and maintain strong client relationships through excellent service delivery
• Provide strategic and operational leadership across a portfolio of commercial janitorial contracts within government and public sector environments.
• Manage, mentor, and inspire on-site teams to achieve performance goals
• Identify and pursue new business opportunities to drive account growth
• Conduct regular site visits and quality audits to ensure adherence to service and compliance standards.
• Oversee resource planning, scheduling, and workforce optimization
• Recruit, onboard, and train team members to support operational success
• Ensure compliance with safety standards and quality assurance protocols
• Drive client satisfaction and long-term account retention

Skills

Team leadership

Client relations

Communication

Budget control

Safety compliance

People management

Tools

Microsoft Office 365

Hand-held devices

Job description

Dexterra is seeking an Account Manager in San Diego, CA to lead a dedicated team and oversee onsite custodial services. You will drive revenue growth, manage budgets, ensure safety, and build strong client relationships while delivering exceptional service across government and commercial accounts.

The role requires 2+ years of management experience in facility services, proficiency with Microsoft Office 365, and a commitment to safety and QA.