Account Manager, Facilities & Client Growth

Dexterra Group; Livermore (CA); On-site; USD 80,000 - 105,000; Full time

Job summary

Dexterra Group is seeking an Account Manager to lead a dedicated team delivering onsite custodial services across government and commercial contracts. You will drive profitability, manage client relationships, and guide on-site teams to meet safety and quality standards.

This role offers a clear path to leadership and career advancement. Ideal candidates have 2+ years in facility services management, strong communication, and proficiency with MS Office 365 and mobile tech.

Qualifications

• Minimum of 2 years of management experience in facility services or related field.
• Proficiency in Microsoft Office 365 and other software applications.
• Ability to effectively use hand-held computer technology.
• Experience in recruiting, training, retaining and managing employee performance, including progressive discipline.
• Strong communication skills interacting with clients at all levels.
• Ability to maintain excellent relations with people – employees, client and customers.
• Familiar with health, safety and environmental management systems.
• A clear criminal record check is required for this role.

Responsibilities

• Lead revenue growth and ensure profitability for assigned accounts
• Build and maintain strong client relationships through excellent service delivery
• Provide strategic and operational leadership across a portfolio of commercial janitorial contracts within government and public sector environments.
• Manage, mentor, and inspire on-site teams to achieve performance goals
• Identify and pursue new business opportunities to drive account growth
• Conduct regular site visits and quality audits to ensure adherence to service and compliance standards.
• Oversee resource planning, scheduling, and workforce optimization
• Recruit, onboard, and train team members to support operational success
• Ensure compliance with safety standards and quality assurance protocols
• Drive client satisfaction and long-term account retention

Skills

Management experience

MS Office 365

Hand-held device proficiency

Recruiting and training

Client relations

Communication skills

Health & safety awareness

Criminal background check

Tools

Microsoft Office 365

Hand-held computer tech

Job description

Dexterra Group is seeking an Account Manager to lead a dedicated team delivering onsite custodial services across government and commercial contracts. You will drive profitability, manage client relationships, and guide on-site teams to meet safety and quality standards.

This role offers a clear path to leadership and career advancement. Ideal candidates have 2+ years in facility services management, strong communication, and proficiency with MS Office 365 and mobile tech.