Strategic Account Director: Client Growth & Retention

Directive; Atlanta (GA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Unlimited PTO

Annual company-wide retreat

401(k) with company match

Job summary

Directive, a leading B2B marketing agency in Atlanta, is seeking an Account Director, Client Strategy to manage key client relationships and drive retention and growth strategies. The successful candidate will collaborate with executive stakeholders and align cross-functional teams to achieve business outcomes.

This role requires 7–12 years of experience in agency services, especially with B2B SaaS clients, and presents an opportunity to lead high-impact client partnerships.

Qualifications

• 7–12 years of experience in agency or client services roles.
• Proven experience managing a $2M+ portfolio.
• Strong fluency in marketing disciplines including Paid Media and SEO.

Responsibilities

• Lead strategic client relationships as day-to-day advisor.
• Develop renewal and upsell strategies linked to performance metrics.
• Design integrated growth strategies across various marketing channels.

Skills

Agency experience

B2B SaaS experience

Client communication

Cross-functional leadership

Job description

Directive, a leading B2B marketing agency in Atlanta, is seeking an Account Director, Client Strategy to manage key client relationships and drive retention and growth strategies. The successful candidate will collaborate with executive stakeholders and align cross-functional teams to achieve business outcomes.

This role requires 7–12 years of experience in agency services, especially with B2B SaaS clients, and presents an opportunity to lead high-impact client partnerships.