Strategic Account Director

Crispin; Houston (TX); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Health/dental/vision insurance

401(k) matching

FSA and HSA accounts

Paid time off

Sick time

Paid parental leave

Paid medical leave

STD/LTD insurance

Generous holiday calendar

Job summary

Crispin in Houston is seeking an Account Director who owns client relationships and leads the day-to-day agency collaboration with internal teams to drive the client's business. You will guide strategic and creative conversations, mentor 1–2 direct reports, and identify opportunities for organic growth while managing scopes and ensuring exceptional results.

You will champion client objectives, align resources across disciplines, and maintain a proactive, collaborative atmosphere that delivers

Qualifications

• 10+ years of agency experience.
• Experience leading strategic and creative conversations independently.
• Proven ability to influence client decisions.
• Experience driving organic growth and business development.

Responsibilities

• Build trusted relationships with senior C-Suite clients to guide the business and agency relationship.
• Identify opportunities to deepen the agency’s role in the client’s business.
• Partner with discipline leads to engage resources at the right moments.
• Create client scopes of work and fee recommendations; manage account financials.
• Lead strategic development and momentum with inclusive teams (Creative, Strategy, Social, Media, Production).
• Monitor scope, manage creep and opportunities for expansion.
• Communicate agency POV clearly and confidently.
• Understand Crispin initiatives and how they relate to client business.
• Teach mechanics of the creative process and how to get to the best work.
• Deliver tough feedback to clients and defend strategic POV.
• Drive and influence the Clients' business.
• Contribute to culture and build the Account Department; manage 1–2 direct reports.
• Manage/teach/mentor the team; support growth.

Skills

Client relationship management

Strategic leadership

Executive stakeholder influence

Team mentorship

Job description

Crispin in Houston is seeking an Account Director who owns client relationships and leads the day-to-day agency collaboration with internal teams to drive the client's business. You will guide strategic and creative conversations, mentor 1–2 direct reports, and identify opportunities for organic growth while managing scopes and ensuring exceptional results.

You will champion client objectives, align resources across disciplines, and maintain a proactive, collaborative atmosphere that delivers