Strategic Account Coordinator – Quotes & Orders

Renova One; Des Moines (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

Renova One is seeking an Account Manager to support daily sales and administrative activities for the Des Moines and Omaha markets. You will prepare quotes, enter orders, maintain pricing, and coordinate customer requests to keep sales activity moving efficiently.

The ideal candidate is organized, responsive, detail-oriented, and proactive, capable of managing competing priorities and following tasks through completion while enabling field sales to focus on relationships and growth.

Qualifications

• Experience in sales support, account management, customer service, order processing, estimating, or a related role is required.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and follow tasks through completion.
• Strong written and verbal communication skills.
• Responsive, service-focused approach with customers and internal partners.
• Ability to learn and use company quoting, sales, and measurement systems.
• Experience in flooring, construction, renovation, multifamily services, or a related industry is helpful but not required.

Responsibilities

• Prepare accurate customer quotes, pricing, proposals, and supporting sales documents.
• Enter and maintain customer orders in company systems.
• Verify order details for accuracy and completeness before processing.
• Provide timely back-end support to field sales team members.
• Partner with sales, operations, and other internal teams to advance customer requests and orders.
• Maintain organized records for customers, pricing, quotes, and orders.
• Track open quotes, orders, and requests, and follow up on outstanding items.
• Promptly communicate updates, questions, and potential issues to the appropriate team members.
• Answer routine customer questions and route complex matters to the appropriate sales or operations contact.
• Support consistent service and communication across existing customer accounts.
• Update pricing and confirm that approved rates are accurately reflected in quotes and orders.
• Use company systems, including LG, SS, QuoteWerks, and Measure, to support sales and account activity.
• Identify missing information, process gaps, and potential order issues before they cause delays.
• Provide additional sales coordination and administrative support as business needs change.

Skills

Sales support & account management

Organizational skills

Multi-tasking / prioritization

Communication (written & verbal)

Independence & collaboration

Pricing & quotes familiarity

Tools

Microsoft Office 365

LG

SS

QuoteWerks

Measure

Job description

Renova One is seeking an Account Manager to support daily sales and administrative activities for the Des Moines and Omaha markets. You will prepare quotes, enter orders, maintain pricing, and coordinate customer requests to keep sales activity moving efficiently.

The ideal candidate is organized, responsive, detail-oriented, and proactive, capable of managing competing priorities and following tasks through completion while enabling field sales to focus on relationships and growth.