Store Transformation Leader: Expansion & Change Program

Jobtailor; Connecticut; On-site; USD 120,000 - 180,000; Full time

Job summary

Jobtailor seeks a Senior Program Manager to lead a major transformation in Bank Operations within Retail Banking. You will steer cross-functional delivery, governance, and stakeholder communication to achieve measurable outcomes.

The role requires 5–7 years in process improvement or project management, with strong Excel, PowerPoint, Visio, and MS Project skills. Travel as needed and a results-driven, leadership mindset are essential.

Qualifications

• Bachelor's degree or equivalent in an analytical field such as Business, Engineering, Finance, Mathematics, or Statistics.
• 5-7 years related experience in Bank Operations, Retail Banking, Process Improvement, or Project Management.
• Ability to manage multiple complex priorities without direct authority over delivery teams.
• Strong communication, strategic planning, and interpersonal skills with executives.
• Data-driven decision making and analytical problem solving.

Responsibilities

• Lead execution of the store transformation program with cross-functional teams.
• Develop change management strategies and assess business impacts.
• Deliver complex, multi-project initiatives and govern program governance.
• Monitor performance, risks, and reporting to stakeholders; adjust plans as needed.
• Maintain relationships with partners and ensure resource mobilization.

Skills

Program Management

Change Management

Process Improvement

Data-Driven Decisions

Project Management

Strategic Planning

Education

Bachelor's degree in analytical field

Tools

MS Visio

MS Project

MS Excel

MS PowerPoint

Job description

Jobtailor seeks a Senior Program Manager to lead a major transformation in Bank Operations within Retail Banking. You will steer cross-functional delivery, governance, and stakeholder communication to achieve measurable outcomes.

The role requires 5–7 years in process improvement or project management, with strong Excel, PowerPoint, Visio, and MS Project skills. Travel as needed and a results-driven, leadership mindset are essential.