Lead Enterprise Change Management & Transformation

Jobtailor; Jacksonville (FL); On-site; USD 120,000 - 160,000; Full time

Job summary

Jobtailor seeks a seasoned organizational change leader to design operating models for large-scale transformations. Translate target-state capability into structures, roles, and decision rights while shaping the enterprise change communications strategy.

You will lead behavior-change programs, run readiness assessments, identify stakeholder groups, and ensure adoption metrics are reflected in the transformation scorecard. Reports to the VP of Transformation and Performance; travel is required.

Qualifications

• 10+ years’ experience in organizational change management, communications, or organizational design/development.
• Direct experience leading change for large, complex enterprise transformation programs.
• 5+ years’ supervisory/management experience.
• Bachelor’s degree or equivalent experience in a related field.
• Experience designing operating model changes with a business or enterprise architecture function.
• Experience applying a structured change management methodology across multiple initiatives.
• Ability to build trust with senior stakeholders and deliver difficult messages.
• Comfort operating within ambiguous, evolving structures with authority.
• Willingness to travel to multiple locations for work.
• Preferred: Master’s degree; Prosci Change Management Certification; CCMP; PMP; PgMP; Six Sigma.

Responsibilities

• Lead operating model design for transformation initiatives.
• Translate target-state capability and process changes into organizational structures, roles, and decision rights.
• Own enterprise change communications strategy, including leadership narratives, stakeholder messaging, town halls, and the change communications calendar.
• Lead behavior change and adoption programs, including training, reinforcement plans, change champion networks, coaching, and resistance management.
• Run change impact and change readiness assessments.
• Identify affected stakeholder groups and tailor change approaches.
• Partner to ensure change-readiness and adoption metrics reflected in the enterprise transformation scorecard.
• Build the people plan for major AI, process, and product changes before launch.
• Build and develop leadership bench strength across operating model design, communications, and behavior-change/training disciplines.
• Manage a multi-team organization spanning these disciplines.
• Represent transformation’s people implications in steering committee and governance forums.
• Ensure change readiness is considered alongside financial and delivery considerations in go/no-go decisions.

Skills

Organizational Change

Leadership Development

Stakeholder Engagement

Trust Building

Credibility

Communication

Coaching

Resistance Management

Change Management Methodology

Travel readiness

Education

Bachelor's degree

Master's degree (preferred)

Tools

Prosci ADKAR

Job description

Jobtailor seeks a seasoned organizational change leader to design operating models for large-scale transformations. Translate target-state capability into structures, roles, and decision rights while shaping the enterprise change communications strategy.

You will lead behavior-change programs, run readiness assessments, identify stakeholder groups, and ensure adoption metrics are reflected in the transformation scorecard. Reports to the VP of Transformation and Performance; travel is required.