Senior Process Optimization Leader (Lean Six Sigma)

Jobtailor; Town of Florida (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

Jobtailor in the United States is seeking a Senior Leader to translate strategic BPO goals into operational plans, overseeing multiple teams of analysts, and guiding enterprise-wide process improvements within banking and financial services.

You will lead cross-functional projects, develop ROI models, monitor KPIs, ensure regulatory compliance, and mentor future leaders while aligning initiatives with enterprise goals.

Qualifications

• 7+ years of experience in a process optimization function or related experience with demonstrated success in managing enterprise/functional area efficiencies.
• 3+ years of management experience
• Broad knowledge of applicable federal and state laws, rules and regulations
• Broad knowledge of banking/financial industry trends, products and services
• Advanced experience in business case development and ROI modeling
• Proficiency in applying Lean Six Sigma and other methodologies to drive measurable outcomes

Responsibilities

• Translate strategic BPO goals into operational plans and team priorities
• Manage multiple teams or specialized units of analysts executing process improvement initiatives
• Manage cross-functional optimization projects, ensuring alignment with business objectives and timelines
• Establish value assessment criteria and ensure consistent application across multiple teams or functions
• Develop business cases and ROI models for process investments
• Identify and resolve complex operational challenges using data-driven insights
• Establish and monitor KPIs to evaluate process performance and improvement impact
• Guide implementation of automation and process redesign efforts
• Ensure compliance with internal policies and external regulations
• Collaborate with senior leaders to align initiatives with enterprise goals
• Mentor team leads and prepare successors for leadership roles
• Contribute to short-term strategic planning and resource allocation
• Champion process improvement adoption across the organization
• Evaluate and implement industry best practices to enhance operational efficiency and member experience
• May perform other duties as assigned

Skills

Process Optimization

Lean Six Sigma

ROI Modeling

KPI Monitoring

Team Leadership

Education

Bachelor's degree in related field

Job description

Jobtailor in the United States is seeking a Senior Leader to translate strategic BPO goals into operational plans, overseeing multiple teams of analysts, and guiding enterprise-wide process improvements within banking and financial services.

You will lead cross-functional projects, develop ROI models, monitor KPIs, ensure regulatory compliance, and mentor future leaders while aligning initiatives with enterprise goals.