Store Tech Support & Solutions Specialist

Sherwin Williams; Mobile (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams is seeking a Technical Support Specialist for Store #2357 in Mobile, AL. You will assist wholesale customers by answering questions about products and recommending solutions to meet their needs.

You will resolve concerns promptly, maintain product knowledge and store visual standards, and strive to help the store reach its sales goals while delivering exceptional service.

This role involves direct customer contact and may include handling cash, requiring trust and professionalism.

Qualifications

• Provide technical product information and recommendations to customers.
• Resolve customer concerns promptly and ensure satisfaction.
• Maintain product knowledge and store visual standards.

Responsibilities

• Interact with customers to answer questions about Sherwin-Williams products.
• Recommend the right solutions to meet customer needs.
• Maintain high quality and visual standards in the store and assist in achieving sales goals.
• Provide excellent customer service and support wholesale customers.

Job description

Sherwin-Williams is seeking a Technical Support Specialist for Store #2357 in Mobile, AL. You will assist wholesale customers by answering questions about products and recommending solutions to meet their needs.

You will resolve concerns promptly, maintain product knowledge and store visual standards, and strive to help the store reach its sales goals while delivering exceptional service.

This role involves direct customer contact and may include handling cash, requiring trust and professionalism.