Retail Customer Solutions Specialist

Sherwin Williams; Athens (AL); On-site; USD 21,000 - 28,000; Full time

Job summary

Sherwin Williams seeks a Customer Service Specialist to assist customers at Store #702003, within a 40-mile radius of Athens, AL. You will help customers select products, answer questions, and recommend solutions while upholding the store’s visual standards and sales goals.

The role emphasizes excellent customer service, timely problem resolution, and ongoing product knowledge to enhance client satisfaction and drive store performance.

Qualifications

• Excellent customer service skills.
• Ability to meet store sales goals.
• Willingness to learn product features.
• Attention to visual standards of products and store.

Responsibilities

• Engage with wholesale and retail customers to determine needs and preferences.
• Answer questions about Sherwin-Williams products and guide recommendations.
• Resolve customer concerns promptly and ensure satisfaction.
• Maintain up-to-date product knowledge and store visual standards.

Skills

Customer service

Retail sales

Communication

Problem solving

Tools

POS system

Job description

Sherwin Williams seeks a Customer Service Specialist to assist customers at Store #702003, within a 40-mile radius of Athens, AL. You will help customers select products, answer questions, and recommend solutions while upholding the store’s visual standards and sales goals.

The role emphasizes excellent customer service, timely problem resolution, and ongoing product knowledge to enhance client satisfaction and drive store performance.