Retail Customer Experience Specialist

Socket.dev; Decatur (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Sherwin-Williams in Decatur, AL is hiring a FULL-TIME Customer Service Specialist to support our retail and wholesale customers within a 40-mile radius. You will determine customer needs, answer questions about products, and recommend solutions while resolving concerns to ensure client satisfaction and help meet store sales goals.

Primary duties include staying up-to-date with product features, maintaining high quality and visual standards in-store, and delivering excellent service as part of a

Qualifications

• Experience delivering high quality customer service in a retail environment.
• Ability to answer product questions and recommend solutions.
• Commitment to resolving customer concerns and achieving sales goals.

Responsibilities

• Determine customer needs and answer questions about Sherwin-Williams products.
• Recommend right solutions and resolve customer concerns to maximize satisfaction.
• Maintain high product quality and visual standards in-store.
• Contribute to meeting the store's sales goals through service excellence.

Skills

Customer service

Retail sales

Communication

Job description

Sherwin-Williams in Decatur, AL is hiring a FULL-TIME Customer Service Specialist to support our retail and wholesale customers within a 40-mile radius. You will determine customer needs, answer questions about products, and recommend solutions while resolving concerns to ensure client satisfaction and help meet store sales goals.

Primary duties include staying up-to-date with product features, maintaining high quality and visual standards in-store, and delivering excellent service as part of a