Store Team Leader: Sales, Ops & Team Growth

Family-Farm-and-Hom; Allendale Charter Township (MI); On-site; USD 42,000 - 52,000; Full time

Job summary

Family Farm and Home is seeking a Team Leader in Michigan to drive sales and store performance. You will lead a team, model strong customer service, and support the store manager in merchandising, inventory control, and cost management.

The role requires hands-on leadership, the ability to handle multiple tasks in a busy retail environment, and flexibility to work weekends and holidays. Excellent communication with staff and customers is essential.

Qualifications

• Proven leadership and problem-solving abilities.
• Strong communication and interpersonal skills.
• Ability to collaborate with store staff and vendors.
• Effective time management and task prioritization.

Responsibilities

• Promote Family Farm and Home mission statements and family values.
• Assist store manager in promoting a high-sales, customer-focused culture.
• Maintain professionalism and positive store morale.
• Help execute store responsibilities through staff and own actions.
• Schedule and assign employees to meet operational needs.
• Identify customer requirements by building relationships with customers.
• Engage with local community groups aligned with company values.
• Encourage customer signups for loyalty programs, warranties, financing, and promotions.
• Protect inventory and assets according to policy and prevent theft/damage.
• Ensure merchandise is received, stored, and merchandised properly.
• Maintain a safe, clean store environment and compliance with laws.
• Assist in marketing strategy changes by reviewing financial data and sales records.
• Support ongoing operations by implementing policies and procedures.

Skills

Leadership

Communication

Teamwork

Time management

Job description

Family Farm and Home is seeking a Team Leader in Michigan to drive sales and store performance. You will lead a team, model strong customer service, and support the store manager in merchandising, inventory control, and cost management.

The role requires hands-on leadership, the ability to handle multiple tasks in a busy retail environment, and flexibility to work weekends and holidays. Excellent communication with staff and customers is essential.