Retail Team Leader — Drive Sales, Service & Ops

Family Farm & Home; Tecumseh Township (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Family Farm and Home in Michigan is seeking a Team Leader to learn and uphold the company culture while supporting the store manager in driving sales and service. You will mentor associates, manage scheduling, and monitor operations to meet budgeted goals.

The role emphasizes strong leadership, problem solving, and excellent communication to maintain a positive morale and exceptional customer experience. Weekend, evening, and holiday availability is required.

Qualifications

• Strong leadership and problem-solving skills.
• Excellent oral/written communication.
• Customer service-focused and team-oriented.
• Good management and organizational abilities.

Responsibilities

• Promote mission statement and family values.
• Assist store manager in promoting a sales-driven culture with focus on customer service.
• Maintain professionalism and positive store morale.
• Assist in executing and supervising store responsibilities through associates.
• Schedule and assign employees; monitor work results.
• Identify customer requirements and build rapport with customers.
• Engage with community groups in line with company values.
• Solicit participation in FFH programs and services.
• Protect inventory and assets; ensure safety and compliance.
• Support marketing strategy changes using sales data."
• Assist in maintaining smooth store operations and enforcing policies.
• Perform additional duties as assigned by store manager.

Skills

Leadership

Communication

Customer service

Teamwork

Time management

Organizational skills

Detail oriented

Multitasking

Physical stamina

Job description

Family Farm and Home in Michigan is seeking a Team Leader to learn and uphold the company culture while supporting the store manager in driving sales and service. You will mentor associates, manage scheduling, and monitor operations to meet budgeted goals.

The role emphasizes strong leadership, problem solving, and excellent communication to maintain a positive morale and exceptional customer experience. Weekend, evening, and holiday availability is required.