Store Team Leader — Growth, Leadership & Service

Family Farm & Home; Bay City (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

Family Farm and Home in Michigan is seeking a motivated Team Leader to support store operations, drive sales, and deliver exceptional customer service to our customers. The role emphasizes leadership, merchandising, inventory management, and cost control while upholding the company’s family values.

You will assist the store manager by scheduling and supervising staff, maintaining professional store morale, protecting assets, coordinating safety procedures, and engaging with the local community.

Qualifications

• Proven leadership and problem-solving skills.
• Strong communication and customer service orientation.
• Ability to lead a team, schedule, and manage store operations.
• Flexibility to work weekends/evenings/holidays; stand for long periods and lift up to 50 lbs.

Responsibilities

• Promote Family Farm and Home mission statement and family values.
• Assist store manager in promoting an aggressive sales culture with superior customer service.
• Maintain professionalism and positive store morale.
• Support the store manager in executing all store responsibilities through staff actions.
• Schedule and supervise employees; ensure timely completion of tasks.
• Identify customer needs and build rapport with customers and potential clients.
• Build relationships with local community groups and promote company programs.

Skills

Leadership

Customer service

Communication

Team orientation

Problem solving

Multitasking

Education

High school diploma or equivalent

Job description

Family Farm and Home in Michigan is seeking a motivated Team Leader to support store operations, drive sales, and deliver exceptional customer service to our customers. The role emphasizes leadership, merchandising, inventory management, and cost control while upholding the company’s family values.

You will assist the store manager by scheduling and supervising staff, maintaining professional store morale, protecting assets, coordinating safety procedures, and engaging with the local community.