Retail Team Leader: Drive Sales, Service & Ops

Family Farm & Home; Alma (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

Family Farm and Home is seeking a Team Leader in Michigan to support store operations and drive sales while promoting exceptional customer service. The role emphasizes leadership, problem solving, and effective communication to lead a team in a fast-paced retail environment.

The Team Leader will assist the Store Manager with merchandising, inventory control, and executing company policies, while ensuring safety and a positive work culture. Weekend, evening, and holiday availability is required.

Qualifications

• Strong leadership and problem solving skills.
• Excellent oral and written communication abilities.
• Team oriented with customer service focus.

Responsibilities

• Promote company mission and values to drive sales and service.
• Assist store manager in promoting an aggressive sales culture and superior customer service.
• Maintain professionalism and positive store morale across the team.
• Support the store manager in executing and supervising store responsibilities.
• Schedule and assign staff to meet operating requirements and budgets.
• Build relationships with customers and community groups to support programs.

Skills

Leadership

Communication

Problem solving

Job description

Family Farm and Home is seeking a Team Leader in Michigan to support store operations and drive sales while promoting exceptional customer service. The role emphasizes leadership, problem solving, and effective communication to lead a team in a fast-paced retail environment.

The Team Leader will assist the Store Manager with merchandising, inventory control, and executing company policies, while ensuring safety and a positive work culture. Weekend, evening, and holiday availability is required.