Store Team Leader: People, Ops & Development

Goodwill of Central & Southern Indiana; Indiana; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Comprehensive health plan

Generous PTO and holidays

Discounts at Goodwill stores

Retirement plan with company match

Daily pay options

Education and leadership development

Life, dental and vision insurance

Disability plans

Wellness program

Nurse health coaching on site

Free mental health support

Job summary

Goodwill of Central & Southern Indiana in Avon, IN is seeking a Store Team Leader to support the Store Leader and management team in achieving annual goals. You will oversee daily operations, supervise staff, and ensure excellent customer service while upholding Goodwill’s mission.

This full‑time role emphasizes coaching hourly employees, involvement in recruitment, and process improvements. The position offers $17 per hour in Avon, focusing on donations, sales, and policy compliance.

Qualifications

• Coaching and training hourly staff.
• Experience supervising in a service retail environment preferred.
• Strong communication and customer service skills.
• Familiarity with basic computer software and systems.
• Ability to manage time and priorities effectively.

Responsibilities

• Lead staff development and coaching for hourly employees.
• Oversee day‑to‑day operations and drive efficiency improvements.
• Monitor sales, donations and expenses, reporting results to leadership.

Skills

Coaching

Communication

Customer focus

Technical knowledge

Supervisory experience

Critical thinking

Ethical standards

Results oriented

Job description

Goodwill of Central & Southern Indiana in Avon, IN is seeking a Store Team Leader to support the Store Leader and management team in achieving annual goals. You will oversee daily operations, supervise staff, and ensure excellent customer service while upholding Goodwill’s mission.

This full‑time role emphasizes coaching hourly employees, involvement in recruitment, and process improvements. The position offers $17 per hour in Avon, focusing on donations, sales, and policy compliance.