Store Team Leader - Lead, Coach & Optimize Daily Ops

Goodwill of Central & Southern Indiana; Westfield (IN); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Discount at Goodwill stores

Competitive benefits package

Paid time off and holidays

Daily pay options

Job summary

The Store Team Leader at Goodwill Legacy Group supports the Store Leader and management team to meet annual operating goals. You will guide staff, handle customer interactions, and contribute to planning and compliance with company policies.

Key duties include coaching hourly employees, assisting in recruitment, and driving efficiency in daily operations while upholding Goodwill's mission and values in all customer and team interactions.

Qualifications

• No formal degree required; capability and prior experience considered.
• Supervisory experience in service-related industries preferred.
• Strong coaching and communication skills are essential.

Responsibilities

• Provides coaching and training to hourly employees on daily tasks.
• Seeks improvements and supports recruitment of hourly staff.
• Manages day-to-day operations and ensures alignment with mission.

Skills

Staff management

Coaching

Communication skills

Customer focus

Technical knowledge

Critical thinking

Ethical

Industry knowledge

Job description

The Store Team Leader at Goodwill Legacy Group supports the Store Leader and management team to meet annual operating goals. You will guide staff, handle customer interactions, and contribute to planning and compliance with company policies.

Key duties include coaching hourly employees, assisting in recruitment, and driving efficiency in daily operations while upholding Goodwill's mission and values in all customer and team interactions.