Retail Team Leader - Drive Sales & Team Growth

Primark; Braintree (MA); On-site; USD 37,195,000 - 39,262,000; Full time

Job summary

Primark in the United States is hiring a Team Leader to drive sales and deliver an outstanding customer experience by leading and developing a team of Sales Associates. You will collaborate with store management to run day‑to‑day operations and uphold high standards.

You will coach and provide ongoing feedback, manage tasks and schedules, ensure pricing and merchandising accuracy, and maintain an inclusive, high‑engagement store culture.

Qualifications

• Leadership of a team of Sales Associates.
• Strong customer service and communication skills.
• Ability to manage multiple tasks with good time management.
• Comfort using retail technologies (POS, tablets, kiosks).

Responsibilities

• Drive sales and deliver a top‑notch customer experience.
• Lead, coach, and develop your team on a daily basis.
• Collaborate with store management to run operations smoothly.
• Ensure pricing, signage, merchandising, and stock levels meet standards.
• Maintain an inclusive, high‑engagement culture across the store.

Skills

Team leadership

Customer service

Communication

Time management

English proficiency

Retail technology

Tools

POS devices

Tablets

Self-checkout

Job description

Primark in the United States is hiring a Team Leader to drive sales and deliver an outstanding customer experience by leading and developing a team of Sales Associates. You will collaborate with store management to run day‑to‑day operations and uphold high standards.

You will coach and provide ongoing feedback, manage tasks and schedules, ensure pricing and merchandising accuracy, and maintain an inclusive, high‑engagement store culture.