Store Team Leader: Inspire Teams & Elevate Service

Primarket; Burlington (MA); On-site; USD 37,000 - 39,000; Full time

Job summary

Primark is hiring a Team Leader in the United States. You will lead a team of colleagues to drive sales, provide an outstanding customer experience, and uphold high store standards.

You’ll coach and develop staff, coordinate tasks, and collaborate with management to ensure smooth daily operations and merchandising execution. You’ll also manage opening/closing duties, schedule delivery of tasks, and respond to customer feedback while maintaining a positive, inclusive store culture.

Qualifications

• Experience leading a store team and delivering an exceptional customer experience.
• Ability to coach, motivate and develop colleagues while maintaining high store standards.
• Strong communication, organization, and time-management skills in a fast-paced retail environment.

Responsibilities

• Drive sales and deliver an outstanding customer experience by leading and developing your team.
• Collaborate with management to support daily store operations and merchandising execution.
• Provide daily coaching, set priorities, and ensure smooth opening/closing duties.

Skills

Team leadership

Customer service

Communication

English proficiency

Retail technology

Tools

Cash registers

Self-checkouts

Tablets

Handheld POS

Job description

Primark is hiring a Team Leader in the United States. You will lead a team of colleagues to drive sales, provide an outstanding customer experience, and uphold high store standards.

You’ll coach and develop staff, coordinate tasks, and collaborate with management to ensure smooth daily operations and merchandising execution. You’ll also manage opening/closing duties, schedule delivery of tasks, and respond to customer feedback while maintaining a positive, inclusive store culture.