Store Team Leader: Drive Sales & Customer Experience

Primark; Concord (NC); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Competitive benefits

Work life balance

Job summary

Primark in the United States is seeking a Team Leader to drive sales and deliver outstanding customer experiences by leading and developing a team of colleagues. You will collaborate with the management team to support daily store operations and maintain high standards of service and presentation.

This role requires strong leadership, excellent communication, and the ability to coach and motivate staff. You will manage tasks, schedules, and stock levels to maximize availability and create a

Qualifications

• Experience leading a sales team in retail.
• Strong customer service and ability to deliver great shopping experiences.
• Excellent organizational and time-management skills.
• Proficient in using retail tech (POS, tablets).
• Fluent English communication.

Responsibilities

• Lead and develop a team of Sales Associates to drive sales.
• Collaborate with management to run daily store operations.
• Coach colleagues with clear direction and in-the-moment feedback.
• Ensure pricing, signage, markdowns, and stockroom organization meet standards.
• Create a fast, friendly, and efficient shopping environment for customers.

Tools

Cash registers

Self-checkouts

Tablets

POS devices

Job description

Primark in the United States is seeking a Team Leader to drive sales and deliver outstanding customer experiences by leading and developing a team of colleagues. You will collaborate with the management team to support daily store operations and maintain high standards of service and presentation.

This role requires strong leadership, excellent communication, and the ability to coach and motivate staff. You will manage tasks, schedules, and stock levels to maximize availability and create a